Chat Process Executive | WFH | Reliance Jio

Company: Reliance Jio
Location: Work From Home (PAN India for eligible locations)
Experience: 0–2 Years (Freshers Welcome)
Employment Type: Full-Time / Permanent
Industry: BPO / Customer Support

Job Highlights

• Salary: ₹20,000 – ₹27,000/month (fixed + incentives).
• Permanent Work From Home opportunity.
• Fresher-friendly role with training provided.
• Non-voice / chat-based process – no calling.
• Fast-track hiring with quick HR response.
  
  

Job Description

Reliance Jio is looking for Chat Process Executives to join its customer support team. This role is ideal for freshers and early-career professionals who want to start their career in the BPO/Customer Service industry while working from home.

As a Chat Process Executive, you will handle customer queries via chat, provide resolutions, and ensure a smooth customer experience.

Key Responsibilities

• Manage customer queries over chat in a timely and professional manner.
• Provide accurate information regarding products, services, and account-related issues.
• Escalate complex cases to seniors when required.
• Maintain chat quality standards and response time SLAs.
• Keep records of customer interactions in the system.

Who Can Apply

• Freshers or candidates with 0–2 years of customer service/BPO experience.
• Basic English communication required.
• Good typing speed & accuracy preferred.
• Should be comfortable working in rotational shifts (24×7 support environment).
• Laptop/desktop with stable internet connection is mandatory.
  
  

Perks & Benefits

• Work from home (permanent).
• Fixed salary + performance-based incentives.
• Training and onboarding support.
• Career growth opportunities within Reliance Jio.

Salary Range

• Fixed: ₹20,000 – ₹22,000/month
• Average incentives: ₹5,000/month
• Total earning potential: Up to ₹27,000/month

About Reliance Jio

Reliance Jio is India’s largest 4G and digital services provider with a mission to empower millions through connectivity and technology. Jio’s customer support operations are designed to provide world-class experiences, with chat support playing a key role in digital-first customer care.

Apply Online Link 

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