Virtual & Office Customer Support Associate – Amazon India

Location: Uttar Pradesh, Delhi, Punjab, Chandigarh
Job Type: Contract (Work From Home + Work From Office)
Company: Amazon Development Centre India (ADCI)

About the Role

Amazon is looking for friendly and competent people to join our Customer Service Team.
Your job will be to help customers when they have questions or problems — like tracking an order, payment issues, or website help.
You'll talk to customers through phone, chat, or email and make sure they get quick and clear solutions. We will train you fully, so you don’t need past customer service experience.

What You’ll Do

• Talk with customers and solve their problems.
• Help with order, delivery, or payment questions.
• Use Amazon's tools to find and share the right answers.
• Stay polite, patient, and helpful in every chat or call.
  
  

Who Can Apply

• Must be 18 years or older.
• Can legally work in India.
• Have good English communication skills (speaking and writing).
• Comfortable working day, night, and weekend shifts (rotational).
• Must have a quiet place to work, a desk and chair, and a fast internet connection (at least 100 Mbps download & 20 Mbps upload, wired connection only).
  
  

Skills Amazon is Looking For

• Good listener and problem solver
• Friendly and patient with customers
• Quick learner who can handle multiple tasks
• Ready to work hard and learn new tools
  
  

Benefits

• Complete training and work equipment provided
• Medical insurance
• Internet allowance
• Pension plan
• Extra rewards and retail discounts through the Amazon Extras program
• Growth and learning opportunities inside Amazon
  
  

Application Process

Click the apply button and follow the steps. The application may take around 3 hours, including some short tests.
You can pause and continue anytime using a laptop or desktop for the best results.

If selected, Amazon's team will contact you for the next steps.

Equal Opportunity

Amazon hires people from all backgrounds. Your skills and passion matter most.

Apply Online Link 
Official Website 

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